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Coronavirus (COVID-19)
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Safe @ Whitney logo

It's safe to take care of your health at Whitney Young Health.

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Whitney Young Health patients can schedule a virtual office visit with their provider through their computer or smartphone without leaving home!

  • Desktop and laptop computer users can access telehealth through the secure Patient Portal on the Whitney Young Health website.

  • Smartphone users can download the Healow app for iPhone or Android to see their provider.

Click the images below to learn how to use the Whitney Young Health Patient Portal and Healow app!

 WYH patient portal graphic for web.jpg    healow-logo.png



For the protection of our patients and staff,
PLEASE CALL (518) 465-4771 before coming to your appointment if:

  • You are experiencing any of the following symptoms: 
    • fever over 100 degrees or greater
    • cough
    • runny nose/congestion
    • shortness of breath
    • chills
    • repeated shaking chills
    • muscle pain/body aches
    • headache
    • sore throat
    • new loss of sense of taste or smell
    • nausea/vomiting
    • diarrhea
    • fatigue
    • a general feeling of being unwell
  • Have been diagnosed with COVID-19,
  • Have had close contact with anyone who has a laboratory-confirmed case of COVID-19; OR is under investigation/quarantined with suspicion of COVID-19 infection
  • Have recently returned from one of the following US states or territories: (list updated 10/20/2020)
  • Alabama
  • Alaska
  • Arkansas
  • Arizona
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Guam
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Puerto Rico
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • West Virginia
  • Wisconsin
  • Wyoming
All patients and visitors will be screened for COVID-19 symptoms, including having their temperature taken orally, before entering our health centers.
Thank you for your cooperation in helping keep you and our staff safe!



Our Troy Health Center, located at 849 2nd Avenue (Riverside Plaza) Troy, NY 12182, is now open and accepting appointments for Medical and Dental services.

  • Please call 518-833-6900 to schedule a Medical or Dental appointment at our Troy Health Center



Routine dental appointments and dental emergencies will be seen during the hours of 8 am - 5:00 pm at the Albany Dental Clinic (900 Lark Drive, Albany).
To schedule a dental appointment at the Albany Dental Office, please call 518-465-6330.



You will still receive benefits as we are issuing them remotely. 
If you are currently out of WIC benefits and have not been contacted by a WIC staff member, please call the WIC office at 518-465-9387.


Protect yourself & others from COVID-19

  • People with health conditions such as lung disease, heart disease, diabetes or a weakened immune system are most at risk for severe illness, and should stay home to avoid exposure to COVID-19.
  • If you are sick, stay home to avoid spreading germs to others, then contact your health care provider for advice on treatment.
  • Clean and disinfect frequently-used surfaces around your home and office.
  • Limit your travel to places you must go, such as work, school, medical appointments and grocery shopping, and avoid places where large groups of people gather.
  • When you are in public, always wear a mask or face covering, and practice social distancing by keeping a minimum of 6 feet distance between yourself and others.
  • Wash your hands often with soap and water for at least 20 seconds, or if unavailable, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth.

Centers for Disease Control (CDC) - Helpful Information