If you have a concern, problem, or complaint that has not been resolved through our staff, please contact our concern/complaint line at (518) 465-4771, ext 4905, and leave a detailed message. Your call will be returned within 72 business hours by our Patient Engagement Specialist.
If you are experiencing a medical emergency, please call 911.
Whitney M. Young, Jr. Health Center has 24-hour on-call coverage. If you are a patient and need medical help on the weekend or after business hours, please contact our answering service at 518-465-4771.
NOTICE:
This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). Whitney M. Young, Jr. Health Center is a Federal Tort Claims Act (FTCA) deemed facility.
This health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
For all compliance or legal matters, please contact our Compliance Office at 518-591-4482.
Whitney Young Health is committed to providing the best care for our patients, and that includes a Compliance Program. The Whitney Young Health team works to ensure it complies with all federal, state, and local rules and regulations governing health care organizations. Though the Compliance Program is designed to prevent and detect fraud, waste, and abuse based on these regulations, it also has a primary responsibility to ensure that we foster an environment where patient safety and confidentiality are top priorities.
Furthermore, Whitney Young Health is guided by the Health Insurance Portability and Accountability Act (HIPAA) which establishes national standards for the maintenance of patient health information. Posted at all Whitney Young Health locations are Whitney Young Health’s Notice of Privacy Practices, which details Whitney Young Health’s commitment to privacy and HIPAA standards.
If you are an insurer and/or an attorney/legal services and are requesting information regarding a patient, please call our Compliance Office at 518-591-4482 or email at compliance@wmyhealth.org.
Phone Number: 518-591-4482
Email: compliance@wmyhealth.org
Whitney Young Health is a Health Center Program grantee under 42 U.S.C 254b, and a deemed Public Health Service employee under 42 U.S.C 233(g)-(n). Therefore, Whitney Young Health is granted medical malpractice liability protection through the Federal Tort Claims Act (FTCA) and are considered Federal employees with the Federal government acting as their primary insurer.