Coronavirus (COVID-19) Updates

TELEHEALTH:

Whitney Young Health patients can schedule a virtual office visit with their provider through their computer or smartphone without leaving home!

• Desktop and laptop computer users can access telehealth through the secure Patient Portal on the Whitney Young Health website.

• Smartphone users can download the Healow app for iPhone or Android to see their provider.

Click the images below to learn how to use the Whitney Young Health Patient Portal and Healow app!

For the protection of our patients and staff,
PLEASE CALL (518) 465-4771 before coming to your appointment if:

• You are experiencing any of the following symptoms: 

• fever
• cough
• shortness of breath
• chills
• repeated shaking chills
• muscle pain
• headache
• sore throat
• new loss of sense of taste or smell

• Have been diagnosed with COVID-19,

• Have had contact with anyone who has been diagnosed with COVID-19; OR

• If you have recently traveled internationally, or to New York City or the surrounding counties. 

All patients and visitors will be screened for COVID-19 symptoms, including having their temperature taken, before entering our health centers.

Thank you for your cooperation in helping keep you and our staff safe!

 TROY HEALTH CENTER CLOSED TEMPORARILY 

In an effort to conserve and consolidate resources,the Troy Health Center has CLOSED TEMPORARILY until further notice.

• All Troy MEDICAL appointments have been moved to the Watervliet Health Center, located at 1804 Second Avenue in Watervliet.

• All routine DENTAL appointments have been stopped until further notice.
  

• Please call 518-833-6900 if you have any questions. 

DENTAL SERVICES AT ALL LOCATIONS HAVE CLOSED TEMPORARILY

Dental emergencies will be seen during the hours of 8 am - 4:30 pm at the Albany Dental Clinic (900 Lark Drive, Albany). Until further notice, we will not be scheduling routine dental appointments.

If you have questions, please call 518-465-6330.

WIC OFFICES CLOSED TEMPORARILY  

You will still receive benefits as we are issuing them remotely. 

If you are currently out of WIC benefits and have not been contacted by a WIC staff member, please call the WIC office at 518-465-9387.

 Stay Home to protect yourself & others from COVID-19

• If you are sick, stay home to avoid spreading germs.

• Even if you are not sick, stay home except for essential needs like medical care or grocery shopping.

• People with health conditions such as lung disease, heart disease, diabetes or a weakened immune system are most at risk for severe illness, and should stay home.

• The virus can spread through coughs or sneezes, so stay home and keep a 6 foot distance from others. 

Prevent the spread of COVID-19

• Wash your hands often with soap and water for at least 20 seconds, or if unavailable, use hand sanitizer.

• Cover your cough and sneeze, and then wash your hands.

• The virus lives on surfaces like doorknobs, so avoid touching your eyes, nose and mouth.

• Wear a mask when going to public places such as a doctor's office, grocery store or pharmacy.

Centers for Disease Control (CDC) - Helpful Information

• Use Cloth Face Coverings to Help Slow the Spread - including directions on how make your own cloth masks

• Cleaning And Disinfecting Your Home - Everyday Steps and Extra Steps When Someone Is Sick