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Coronavirus (COVID-19)
Updates
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COVID-19 TESTING

Click below for testing times, dates and locations and to schedule an appointment.

 

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Safe @ Whitney logo

It's safe to take care of your health at Whitney Young Health.

Click to learn more about what we're doing to keep our patients and staff safe and healthy

 


ALL HEALTH CENTERS (ALBANY, TROY, WATERVLIET) - NOW OPEN

  • Please call 518-833-6900 to schedule a Medical appointment at the Troy or Watervliet Health Centers

  • Please call 518-465-4771 to schedule a Medical appointment at the Albany Health Center. 

 


DENTAL:

ALBANY AND TROY DENTAL ARE OPEN FOR ROUTINE & EMERGENCY DENTAL SERVICES 

Watervliet Dental is temporarily closed.

To schedule a dental appointment, please call 518-465-6330.

 


WIC:

WIC offices are temporarily closed.

You will still receive benefits as we are issuing them remotely. 
If you are currently out of WIC benefits and have not been contacted by a WIC staff member, please call the WIC office at 518-465-9387.

 


TELEHEALTH:

Whitney Young Health patients can schedule a virtual office visit with their provider through their computer or smartphone without leaving home!

  • Desktop and laptop computer users can access telehealth through the secure Patient Portal on the Whitney Young Health website.

  • Smartphone users can download the Healow app for iPhone or Android to see their provider.

Click the images below to learn how to use the Whitney Young Health Patient Portal and Healow app!

 WYH patient portal graphic for web.jpg    healow-logo.png

 

 

BEFORE YOU GO TO AN APPOINTMENT:

For the protection of our patients and staff,
PLEASE CALL (518) 465-4771 before coming to your appointment if:

  • You are experiencing any of the following symptoms: 
    • fever over 100 degrees or greater
    • cough
    • runny nose/congestion
    • shortness of breath
    • chills
    • repeated shaking chills
    • muscle pain/body aches
    • headache
    • sore throat
    • new loss of sense of taste or smell
    • nausea/vomiting
    • diarrhea
    • fatigue
    • a general feeling of being unwell
  • Have been diagnosed with COVID-19,
  • Have had close contact with anyone who has a laboratory-confirmed case of COVID-19; OR is under investigation/quarantined with suspicion of COVID-19 infection.
  • If you are under quarantine due to the travel restrictions and guidelines listed below:

UPDATED NEW YORK STATE TRAVEL GUIDELINES

Click to see NYS COVID-19 Travel Advisory

Travelers entering NY State from:

• A non-border-sharing state,
• A US territory, or,
• A CDC Level 2 or 3 Health Notice country

are required to complete the Traveler Health Form upon entering NY whether or not they are a NY resident.

Travelers must quarantine for 14 days from the last day in a non-border state or territory, or another country, unless they "test out" by meeting certain criteria.

Testing out of the mandatory 14-day quarantine:

• If a traveler has been out of NY State for more than 24 hours, they must:

  1. Be tested withing 72 hours prior to arriving in NY State, and
  2. Upon arrival in NY, quarantine according to DOH guidelines for at least 3 days, and on day 4 may seek a diagnostic test to exit quarantine. Travelers meeting these criteria may exit quarantine upon receipt of the 2nd negative test result.

• If a traveler has been out of NY State for less than 24 hours:

They do NOT need a test before leaving the other state, and they do NOT need to quarantine upon arrival in NY State.

However, they must fill out a Traveler Health Form upon entry into NY and take a COVID-19 diagnostic test 4 days after their arrival in NY State.

Travelers from states that share a border with NY State (Pennsylvania, New Jersey, Connecticut, Massachusetts and Vermont) are not subject to this guidance.

Essential workers are also exempt from this guidance.

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HOW DO I SCHEDULE A COVID-19 TEST?

Please call 518-465-4771 for a pre-screening, including your medical history, and to make an appointment and get a pin number.

PLEASE NOTE:

  • IMPORTANT: Please have your insurance information available when you call.
  • When you arrive at your appointment, you will be asked to sign a consent form.
  • You must bring the pin number you were given over the phone when you made your appointment.

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STAYING SAFE DURING THE PANDEMIC

Protect yourself & others from COVID-19

  • People with health conditions such as lung disease, heart disease, diabetes or a weakened immune system are most at risk for severe illness, and should stay home to avoid exposure to COVID-19.
  • If you are sick, stay home to avoid spreading germs to others, then contact your health care provider for advice on treatment.
  • Clean and disinfect frequently-used surfaces around your home and office.
  • Limit your travel to places you must go, such as work, school, medical appointments and grocery shopping, and avoid places where large groups of people gather.
  • When you are in public, always wear a mask or face covering, and practice social distancing by keeping a minimum of 6 feet distance between yourself and others.
  • Wash your hands often with soap and water for at least 20 seconds, or if unavailable, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth.

Centers for Disease Control (CDC) - Helpful Information