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Whitney Wire - Whitney Young Health's Monthly Employee Newsletter

WHITNEY WIRE | April 2026

Stress Awareness Month: Finding Balance at Work and in Your Community

April is Stress Awareness Month; a dedicated time to pause, reflect, and take meaningful steps toward better mental and physical well-being. Stress is something we all experience, and while it is a natural part of life, chronic stress can quietly take a toll on our health, our relationships, and our overall quality of life. The good news? Small, intentional changes can make a big difference

Work is one of the most common sources of daily stress. Deadlines, packed schedules, and the pressure to stay on top of everything can leave us feeling stretched thin. But there are simple, practical things you can do throughout your workday to reset and recharge; no major overhaul required.

Small, intentional changes can make a big difference in your stress levels.

One of the easiest and most effective tools is breathing. Taking just two to five minutes between tasks to breathe deeply can calm your nervous system and help you refocus. Pair that with a short walk, even just a lap around the building or a few minutes of fresh air, and banana you’ll be surprised how much lighter you feel. Movement is one of the most powerful natural stress relievers we have, and it doesn’t require a gym membership or much time.

It also helps to step away from your screen during lunch or breaks. Eating at your desk while scrolling through emails keeps your brain in “work mode” and deprives your body of the mental rest it needs. Even a 15-minute break away from your workspace can help you return feeling more focused and energized.

Another simple shift is staying hydrated. Even mild dehydration can increase fatigue, irritability, and anxiety. Keeping a water bottle at your desk and making a habit of drinking throughout the day is one of the smallest changes with one of the biggest payoffs.

Finally, consider writing down your top priorities at the start of each day. When everything feels urgent, it can be hard to know where to begin. Identifying two or three key things you want to accomplish helps create clarity and control, which goes a long way toward reducing that overwhelmed feeling.

WYH Mission Moment

Melanie Brown: Building Relationships

Melanie Brown, RN Care Manager smiles for the camera at the Watervliet HC

Melanie Brown has been a Registered Nurse Care Manager with Whitney Young Health since July of 2025. She’s helped serve hundreds of Whitney Young patients since then, but one of Melanie’s very first appointments still sticks with her. Melanie formed a true connection with one of her clients, a man named Ray. Their relationship stands out as a testament to the importance of compassionate care. Ray has graciously allowed us to share his journey with Melanie, a journey marked with resilience and hope.

Ray came to us during the winter of 2023, following a traumatic event the year before that left him paralyzed. Now, as a wheelchair user, his life was filled with uncertainty—rapidly moving between skilled nursing facilities. Eventually Ray found himself living out of a hotel. He had sporadic physical and occupational therapy but was relying on a patchwork support system. He endured episodes of cellulitis, struggled with a painful pressure wound on his back. Throughout 2025, he faced repeated hospitalizations for wound and urinary tract infections. Despite all these challenges, he continued living in the hotel without a ramp, depending on the kindness of others to help him navigate his daily life and attend medical appointments.

When he met Melanie in July of 2025, things began to change for the better. Melanie’s first challenge was making sure that Ray received the catheters he needed to prevent painful and dangerous infections—a process that took weeks of persistent effort. Melanie tackled many other obstacles with dedication and persistence. She helped him navigate a lapse in insurance, supported him through missed appointments caused by bad weather, and addressed ongoing transportation issues, including the lack of a ramp at the hotel, and food insecurity issues. Melanie responded with compassion and practical support: she initiated a Health Home and Behavioral Health referral, provided essential education after a lapse in his medication, and, when Ray expressed his desire for independence, Melanie arranged for him to begin physical therapy. Over the past few months, Ray has taken incredible steps forward, reaching out to the Whitney Young Health RN Care Manager team for both medical guidance and positive encouragement.

In Ray’s own words, “Melanie has spent time talking with me about how I ended up in ‘the chair.’ She hasn’t just been there to help me figure out medical issues; she’s listened to and supported me, and helped me look toward the future, including my mental health. Melanie checks in with me, helps me schedule doctor’s appointments and rides. But most importantly, I know someone cares about me.” Ray is also proud to share that he has just signed a lease for an apartment, a milestone that speaks to the power of trust, empathy, and the genuine partnership that Melanie Brown and Whitney Young Health have offered him.

Whitney Wire Feature Article

Behavioral Health Is Health: How WYH Supports the Whole Person

Behavioral Health is an essential part of overall health- shaping how we think, feel, relate to others, handle stress, and make decisions. The CDC emphasizes that mental health is part of our emotional, psychological, and social well-being and is closely connected to physical health and daily functioning. The World Health Organization also reminds us that mental health exists on a continuum and is influenced by individual experiences and broader community conditions.

At Whitney Young Health, this isn’t abstract- it’s lived out every day in exam rooms, counseling sessions, care coordination, and recovery support. Our mission has always been to meet people where they are, with respect and dignity. WYH describes this commitment clearly: “For all your needs. And for everyone who needs healthcare. That’s been our mission for over 50 years,” and we strive to provide a safe, inclusive place for care regardless of insurance status or someone’s story.

Mental health challenges are common, and support works

Mental health challenges are common and not a sign of weakness. WYH’s Behavioral Health Services page notes that many factors can contribute to mental health concerns, including:

  • Biological factors and brain chemistry
  • Life experiences (including trauma)
  • Family history of mental health conditions

WYH also highlights that behavioral health services can help people strengthen coping skills, relationships, and decision-making, and that challenges with mood, anxiety, and other concerns can affect individuals and families at any stage of life.

What WYH provides: compassionate, person-centered behavioral health care

WYH’s approach to behavioral health reflects what our patients need most: access, compassion, and care that recognizes the full picture of someone’s life. The website shares that we provide behavioral health support for people navigating mental health concerns and addiction-related challenges.

WYH’s longstanding focus on integrating care is also reflected in outside recognition of this work. The New York Health Foundation described WYH as a key part of the region’s healthcare safety net, providing comprehensive primary care, dentistry, and behavioral health services, and noted efforts that used social workers, group therapy, and self-management care plans to strengthen outcomes and access.

How every WYH team member can make a difference

Whether your role is clinical, administrative, operational, or community-facing, you influence someone’s care experience. A few ways we can support behavioral health, practically and consistently, include:

  • Normalize help-seeking: A warm, nonjudgmental tone can reduce stigma and increase follow-through.
  • Listen for the “why behind the visit”: Behavioral health concerns often show up as sleep issues, stress, fatigue, pain, or trouble managing chronic conditions.
  • Reinforce that behavioral health is part of whole-person care: Patients are often relieved to hear that support exists and that they’re not alone.
  • Encourage connection to care: When patients ask “Is this normal?” we can remind them that support is available and that reaching out is a strong first step.

Caring for patients means caring for ourselves, too

As we continue this work together, thank you for the way you show up for our patients and for one another. WYH’s mission is made real through your presence, your patience, and the daily acts of care that help people feel seen, safe, and supported.

Sources:

  • WYH Behavioral Health Services: https://www.wmyhealth.org/services/behavioral-health/
  • WYH Here For You: https://www.wmyhealth.org/here-for-you/
  • CDC About Mental Health: https://www.cdc.gov/mental-health/about/index.html
  • WHO Mental Health fact sheet: https://www.who.int/news-room/fact-sheets/detail/mental-health-strengthening-our-response
  • New York Health Foundation (WYH profile): https://nyhealthfoundation.org/grantee/whitney-m-young-jr-health-services/

Health & Wellness Corner – brought to you by Corporate Synergies

Preventive Services: Critical at Every Age!

Making healthy choices can help you avoid many chronic diseases and can even lower your risk of severe illness from some infectious diseases. But healthy behaviors are only part of the picture! Getting routine preventive care can help you stay well and catch problems early. Screenings and vaccines are covered at 100% through the CDPHP medical plan and all employees are encouraged to get screenings annually!

Establishing a relationship with a Primary Care Physician is critical to staying on schedule and having a person who knows you and your body. Annual exams are a smart way to build a baseline, so any changes can be noted timely and addressed quickly.

A full schedule of preventive services can be found here: https://www.cdc.gov/chronic-disease/prevention/preventive-care.html

Health Screenings for Adolescents

Beginning in childhood, preventive care helps establish a foundation for future health. Basketball Pediatric visits track essential growth milestones and ensure that vision, hearing and developmental progress are on track. Early identification of concerns allows families and clinicians to intervene before small issues become larger challenges. These screenings also help form lifelong habits that encourage young people to stay engaged in their care as they age.

Preventive Care for Teens

During the teenage and young adult years, preventive exams provide an opportunity to address emerging physical and emotional health needs. Screenings can uncover conditions that often go unnoticed, such as high blood pressure or elevated cholesterol. Conversations with a clinician also support mental health awareness at a time when stress and anxiety are common. Keeping up with routine visits creates a natural rhythm that makes health maintenance easier in adulthood.

Healthcare Screenings for Adults

For adults, preventive care becomes even more valuable. Many chronic conditions begin quietly with no noticeable symptoms. Regular screenings for heart health, blood sugar levels and certain cancers make it possible to identify concerns before they progress. When issues are detected early, treatment is often simpler and more effective. Preventive care appointments also help adults build strong relationships with their providers, which leads to more personalized guidance based on age, lifestyle and health history.

Preventive Care Screenings for Seniors

Older adults benefit significantly from consistent screenings because health risks naturally increase over time. Exams that monitor bone density, cognitive changes and cardiovascular health can catch problems early and preserve quality of life. Preventive visits also support conversations about mobility, nutrition and medication management. This proactive approach promotes longer independence and well‑being.

Across every generation, preventive care supports a healthier future. Preventive care screenings empower people to make informed choices, stay ahead of potential concerns and reduce long‑term medical costs. By treating preventive care as a lifelong practice rather than an occasional task, individuals of all ages can stay healthier and more confident in their overall wellness.

Whitney Young Health’s Birth Education Classes

Building Connections to Maternal Care

“The United States ranks number one among industrialized nations in maternal deaths during and immediately after pregnancy.”

This quote comes from Jodi Henderson, Whitney Young Health’s RN Care Manager for Women and Pediatrics, and a Lamaze-certified childbirth educator. She’s describing what doctors and social scientists call the Maternal Mortality Crisis, a crisis that claims the lives of 18 in every 100,000 pregnant people nationwide. This issue is driven by “maternal care deserts” – places where pregnant people have little or no access to the care they need to support their and their baby’s health.

The Capital Region feels the effects of these issues, too. In recent years, many local maternal care facilities have been underfunded, downsized, or closed completely. Patients in the population served by WYH are disproportionately affected by these closures. Without reliable transportation, they are increasingly unable to get to prenatal appointments, resulting in worse health outcomes for both the pregnant person and their baby.

In response, supported by a grant from the , WYH launched patients access to the maternal support they need in a central location accessible by public transportation.

Women’s Wellness has two components: pop-up events and Birth Education (Birth-Ed)  Classes. Pop-up events involve WYH and partner organizations that provide services and information for pregnant people, new parents, and young children. classes, which run in three sessions, help pregnant people and their partners learn the skills they need for a healthy pregnancy and a successful birth. They are taught bilingually, thanks to WYH Spanish-language translator, Maria Ortiz.

Education programs like these have a measurable impact. “Childbirth education and other initiatives to educate and empower women and birthing families decrease the rate of preterm birth, low weight birth, and stillbirth or loss within the first year, which [our] population is four times as likely to experience,” said Henderson, who ran the most recent class session.

The class series focuses on principles such as Continuous Bedside Labor Support and Shared Decision Making, which distribute some of the responsibility of childbirth to the entire family. “It’s so important to me that the partner participates because they are the primary support person in a labor and delivery environment,” said Henderson. “Having better knowledge of what’s happening establishes trust with the medical environment.”

According to and a leader in Women’s Wellness, the Birth-Ed series is building that trust. “When patients come in here in between their classes, they’re happy.” Said Dunham, “They know that we’re here to support them, take care of them, and make sure that they have the education that they need.” Attendance at the education series has been substantial, with around 20 pregnant people and their families at each session.

In collaboration with WYH’s Women, Infants, and Children (WIC) program, Birth-Ed class participants are connected to resources such as breast pumps, car seats, breastfeeding support, and licensed doulas. One parent, having already given birth to their child, told Dunham, “I’ll be pregnant again just so I can participate!”

As a practice manager, Dunham understands the problems her patients face. She reports that isolation, loneliness, and depression are huge problems for patients both pre- and postpartum.

Henderson agrees, adding that “people don’t have access to each other.” She wants to focus on “building a central hub, somewhere that patients can say, ‘this is where we go to bring our families. This is a safe place. This is where we know people aren’t going to judge us.”

Dunham reaffirms this point, saying, “We really just want to build a community. We want people to know that they can come here, and they can get education, or they can get some type of resource, but most of all, they can get support.”

Spanish language translator Maria Ortiz

 

Signage and balloons welcome Birth-Ed students to the Swinburne Health Center, where class sessions are held.

 

Birth-Ed students review class materials

Whitney’s Got PRIDE!

Volunteer for Pride Month Events and Activities

As a Whitney Young Health tradition, we are honored and excited to take part in Pride events across the Capital Region! WYH will be participating in 3 major events in June: Schenectady Pride, BIPOC Pride, and Capital Pride – and we’d love for you to join us!

If you are interested in representing WYH and volunteering your time, please consider joining us at:

  • Schenectady Pride, Saturday June 6th at Gateway Plaza in Downtown Schenectady. For this event, we are happy to have folks join us at our table. There are two shifts
    • (First shift) 12:30 pm-3:30 pm and
    • (Second shift) 3:30 pm-6:30 pm.
  • BIPOC Pride, Saturday June 13th at Washington Park in Albany. For this event, we are happy to have folks join us at our table. There are two shifts:
    • (First shift) 11am-2 pm
    • (Second shift) 2 pm-5 pm.
  • Capital Pride, Sunday June 14th at Washington Park in Albany. For this event we are looking for folks to walk in the parade and join us at our table. There are three shifts:
    • Parade: 9:45 am-12 pm,
    • Tabling: (First shift) 11am-2 pm
    • Tabling: (Second shift) 2 pm-5:30 pm.

To participate in these events, please sign up: ​Whitney Young Pride 2026.xlsx, by June 1st.

If you are interested in attending these events but not volunteering at the table or walking in the parade, please email Alaina McCreary at amccreary@wmyhealth.org, and they can discuss with you other options.

Why do we celebrate Pride?

We celebrate Pride because we still live in a country where queer people are shamed for being who they are. We celebrate to push back against hate. We celebrate to create spaces for our patients and staff where they can live freely. In our dedication to respect, opportunity, and empathy, we stand in pride at Pride.

The Helpful Neighbor in the Building:

Whitney Young Health Rx Pharmacy

Pharmacist Bob Crain shows the Whitney Young Health Rx logo on his lab coat.

If you’ve ever watched a patient juggle a follow-up appointment, lab work, transportation, and “Wait, where do I pick up my meds?” all in the same afternoon… you already know: the pharmacy can make or break a care plan.

Good news: We’ve got a full-service pharmacy right at our Albany Health Center, Whitney Young Health Rx, ready to turn “I’ll start it tomorrow” into “I’m all set.” The pharmacy offers convenient, prompt, professional, and courteous service and is open to WYH patients as well as the public. Kittens

Fast Facts:

  • Location: Albany Health Center, 920 Lark Drive, Albany, NY 12207
  • Phone: (518) 694-8522
  • Hours: Mon–Thu: 7:45 am – 6:00 pm, Fri: 7:45 am – 5:30 pm

Why this matters (beyond “filling prescriptions”):
WYH completed a transfer of ownership of College Parkside Pharmacy (previously run by Albany College of Pharmacy) with the purpose of deeper integration between primary care and pharmacy services, strengthening outcomes and satisfaction, and advancing health equity for patients across the Capital Region. In other words: pharmacy isn’t just a stop on the way out- it’s part of the care team’s “how we win.”

“Did you know?”:
It’s not just for WYH patients. The pharmacy is open to the public, too, so it can be a resource for family members and caregivers who want a convenient option.
Pharmacy + primary care = fewer loose ends. WYH’s goal is tighter coordination so patients get clearer medication support and fewer barriers between the plan and the pickup.

Mini quiz: “Myth or Fact?”:

  • “If a patient has questions about how to take a medication, they have to wait for their next provider visit.”
    Myth! The pharmacy is a natural place for medication questions and practical coaching.
  • “Our Albany site has a full-service pharmacy with early morning hours.”
    Fact! It opens at 7:45 am (Mon–Fri)
  • “Only WYH patients can use it.”
    Myth! WYH Rx is open to WYH patients and the public.

How staff can help patients get the most out of WYH Rx:

  • Name it early in your conversation with patients: “You can fill that right here at Whitney Young Health Rx.”
  • Share the phone number: (518) 694-8522 for questions, coordination, and readiness checks
  • Set expectations: Remind patients of pharmacy hours and that it’s located at the Albany Health Center.

Benefits Buzz – brought to you by Corporate Synergies

Wrapping Up Mental Health Awareness Month

Time spent with friends can help keep you mentally healthy.

As Mental Health Awareness month ends, it’s a great time to remind WYH employees that Mental health is just as important to your overall well-being as physical health. It affects relationships, productivity, decision making, and more.

When mental health suffers, it can lead to stress, fatigue, sleep problems, and a greater risk of chronic health issues. Since mental health touches nearly every part of daily life, caring for it should be a regular habit.

Small, consistent actions can help keep your mind strong and resilient. Here are practical ways to stay mentally fit:

  • Get consistent sleep: Aim for 7–9 hours each night to support mood, memory, and emotional balance.
  • Exercise regularly: Physical activity releases brain chemicals that reduce stress and improve mood.
  • Take mindfulness or relaxation breaks: Short pauses throughout the day lowers stress levels and helps you improve focus and emotional balance.
  • Stay socially connected: Spending time with friends, family, or supportive groups helps prevent isolation.
  • Practice coping skills: Meditation, breathing exercises, yoga, or journaling can help manage stress.
  • Limit screen time and negative media: Too much exposure to stressful content can drain mental energy.
  • Maintain a balanced routine: A mix of work, rest, and leisure helps create stability.
  • Set realistic goals: Breaking big tasks into smaller steps builds confidence and motivation. Caring for your mental health is not just about avoiding problems. It is about building habits that support a healthier and more balanced life. Don’t hesitate to contact your doctor if you’re concerned about your mental health.

In addition to these tips, you also have access to an Employee Assistance Program (EAP) through Capital EAP, a free, confidential work-based benefit offering short-term counseling, assessments, and referrals for personal or work-related challenges.

To learn more about your Capital EAP Benefits, call (518) 465-3813 or visit capitaleap.org.

If you are enrolled in the Whitney Young Health medical plan, you also have online resources through CDPHP that you can access by calling 1-888-320-9584 Monday through Friday from 8 a.m. to 6 p.m. or visit cdphp.com/help

Triage and Transition-of-Care Team

Wrapping Our Services Around Patients

Whole-person care at Whitney Young Health (WYH) often begins with a phone call.

Directed by Bernadine Claus, MS, RN, and led by Manager of Clinical Services, Catie Nichols, RN,  the Triage and Transition-of-Care team is based at WYH’s Albany Health Center, and includes Melissa Dupin, RN, Shirmin Ahmed, RN, and Senior LPN and Vaccination Coordinator MaryBeth Farmer. Together, the team is united by a shared mission: helping patients stay healthy, feel supported, and avoid future hospitalizations through compassionate, whole-person care.

A group of medical professionals looking at a patient's records
Patients at WYH receive Whole-Person care, with services from multiple departments under one roof.

When a WYH patient is discharged from a hospital or emergency department, a team member reaches out to check in. These calls go beyond basics, such as scheduling follow-up appointments. “Our goal in connecting with patients is to say, ‘We’re concerned about you,’” Farmer explained. “How are you feeling? What do you need right  now?”

These conversations are the first step in building trust and delivering whole-person care, also known as patient-centered care. Nichols described the team’s work as “wrapping our services around our people.”

This approach recognizes that healthcare is about more than treating symptoms. It means understanding the challenges patients face and making sure they feel heard, respected, and supported. Nichols said that in previous healthcare settings, she often saw patients judged because of how they looked, sounded, or where they lived. Those biases could delay diagnoses and impact care. At WYH, she said, the focus is different: “How can we provide high-quality care to make patients feel heard, to feel like they have a voice, and to advocate for them?”

Dupin noted that while Transition-of-Care teams are becoming more common in healthcare, she has never experienced the same level of communication and coordination she sees at WYH. “Health is all about personal choice,” she said. “Whole-person care helps WYH establish trust with our patients by meeting people where they are.”

That trust extends beyond patient relationships and into the way departments work together. No single department “owns” a patient’s care. Instead, staff work together across services to make sure patients receive the support they need. That collaboration allows Whitney Young Health to serve as a true center of health for the community.

Nichols shared one story that illustrates how this team-based approach can change someone’s experience. A person who was not yet an established patient arrived at the health center, and staff quickly recognized they needed support from multiple departments. “Somebody knocked on my door and said, ‘Hey, this patient is here, they’re currently unhoused, and I’m concerned that if they walk out the door, we won’t get them back in. Is there anything that you guys can do?’” Nichols recalled.

Working together, the Triage and Transition-of-Care team and providers immediately coordinated services for the patient. They scheduled an appointment right away, enrolled the individual as a WYH patient, connected them with behavioral health services, arranged needed vaccinations, helped navigate insurance, and linked them to Health Home Care Coordination services for housing and transportation support.

The impact of this work is reflected not only in patient outcomes, but also in the environment it creates for staff. “When you are working with people who genuinely have a vested interest in supporting our patients, I think that creates a really beautiful work environment,” she said.

Quoting Mr. Rogers, Nichols added, “Look for the helpers,” before reflecting on her colleagues at Whitney Young Health. “I feel like I am surrounded by helpers here — people that just want to help.”


 

Whitney Young Health Pride logo, featuring a concentric rainbow circle, a wedge with progress pride colors, and the name Whitney Young Health at the center.
The WYH Pride Logo

June, Pride, and Whitney Young Health

Reflections from the CEO of Whitney Young Health – David Shippee

June is a month that invites us to be present with our communities; schools close for the summer, families gather, and the pace of life shifts toward connection.

It is also Pride Month, a time to celebrate the LGBTQ+ community while honoring its history: one that required decades of protest and advocacy just to be allowed to be visible without fear and to be free to commit to whatever relationship one deems a good fit for oneself.

Pride matters because it affirms a basic truth: every person deserves to live openly, to be treated with dignity, and to feel a sense of belonging. It is both celebration and commitment, recognizing joy and resilience while also acknowledging the work still required to ensure equity and inclusion in every part of life, including healthcare.

At Whitney Young Health, Pride Month resonates deeply with who we are and how we serve. Our mission is grounded in providing care for everyone, and we intentionally strive to be a safe, inclusive place, where patients are respected for who they are and met with compassion, not assumptions. We say plainly that we are here “for everyone who needs healthcare,” regardless of insurance status or background. Pride is a reminder that inclusion can’t be a seasonal message; it must be embedded in our daily interactions, our culture, and the way we build trust with patients.

Pride also reminds us that access to healthcare is not just about services; it is about whether people feel safe seeking care in the first place. When someone fears judgment or misunderstanding, they may delay appointments, avoid preventive care, or carry health concerns alone for far too long.

Finally, Pride is about showing up. WYH has been proud to stand alongside our community during local Pride celebrations, including participation by staff and our Mobile Health Unit at various events; including those in Albany, Schenectady and Troy. As CEO, I see that presence as more than symbolic; it is a public expression of our values and a reaffirmation of the kind of organization we strive to be. This June, we celebrate Pride with gratitude and joy, and we recommit ourselves to the work of being a trusted healthcare home for LGBTQ+ patients and for everyone who walks through our doors.

As Ted Lasso has reminded many of us in the past few years, we should heed the advice of Walt Whitman….be curious, not judgmental. 

Happy Pride Month, and be sure to see the great photos taken at all of the Pride events attended by WYH, in the Whitney in the Wild section of this issue!

 

Juneteenth and WYH

As we recognize Juneteenth, we pause to honor a defining moment in American history: the day in 1865 when the last enslaved African Americans in Galveston, Texas learned they were free, more than two years after the Emancipation Proclamation. Juneteenth is a celebration of freedom, but it is also a solemn reminderthat justice delayed is justice denied. It calls us to reflect not only on how far our nation has come, but on the work that still remains.

At Whitney Young Health, that reflection is deeply connected to who we are.

Our mission is to deliver equitable and accessible quality care, empowering our diverse community to achieve better health and wellness. Our vision is a future in which all people achieve their highest level of health and well-being. Juneteenth reminds us that equity cannot be assumed, and access cannot be taken for granted. For generations, systemic barriers have affected where people live, how they are treated, what resources are available to them, and whether they can receive the care they need. Those realities continue to shape health outcomes today.

That is why Juneteenth matters to our work.

Juneteenth flag
THE JUNETEENTH FLAG
Red, white, and blue are the colors of the American flag, because the people freed in Texas were American citizens. The 5-pointed star is a symbol of Texas (the Lone Star State), where the Juneteenth holiday originated. The big, outer star was added to show the spread of freedom.

It matters because health equity is not just a goal on paper; it is a responsibility. It lives in the way we welcome every patient. It lives

in our commitment to serve people regardless of income, insurance status, language, background, or circumstance. It lives in the understanding that quality care must also be compassionate, inclusive, and responsive to the full realities of a person’s life.

Our values speak directly to this calling. Whole-person care means recognizing that health is shaped by more than symptoms or diagnoses. Access means making care equitable, available, affordable, and inclusive. Respect and empathy require us to see the dignity in every person and to listen with care and humility. These are not abstract ideals; they are the daily expression of our mission.

Juneteenth also invites us to remember that freedom is not only about legal status, it is also about opportunity, safety, dignity, and the ability to thrive. In healthcare, that means working to ensure that every person has a fair chance to live a healthy life. It means acknowledging disparities, confronting bias, and continuing to build a system of care where people feel seen, supported, and safe.

 

That commitment is reflected in the promise we make to our community: to be here for all your needs, and for everyone who needs healthcare. To be a safe, inclusive place, no matter where someone is in life. Those words matter because they reflect the kind of organization we strive to be every day—not just in moments of observance, but in every interaction, every service, and every decision we make.

As we honor Juneteenth, I want to thank each of you for the role you play in advancing this mission. Whether you care directly for patients, support operations behind the scenes, or help strengthen the systems that make our work possible, you are part of something larger: the ongoing work of expanding access, advancing equity, and improving lives.

 

Juneteenth is a time to celebrate resilience, recognize truth, and renew our commitment to justice. May it also be a moment for all of us to reflect on the importance of our work and the values that guide it. Together, we can continue building a healthier future, one rooted in equity, compassion, and opportunity for all.

Dave

 

Why Establishing a Relationship with a Primary Care Physician Matters

by Rachel Walkuski

Vice President, Account Management, Corporate SynergiesFemale doctor examines female patient.

In today’s fast-paced world, it’s easy to take a reactive approach to healthcare—seeking treatment only when something feels wrong. However, one of the most impactful steps individuals can take toward better long-term health is establishing a consistent relationship with a primary care physician (PCP). This connection serves as the foundation for preventive care, early detection, and coordinated treatment—all critical components of a healthier life.

A Trusted Partner in Your Health Journey
A primary care physician is more than just a provider you visit when you’re sick—they are your healthcare advocate. Over time, your PCP becomes familiar with your medical history, lifestyle, risk factors, and personal health goals. This continuity allows for more personalized and informed care, helping to ensure that recommendations and treatments are motorcycle tailored specifically to you.

When you have an established relationship, you’re more likely to feel comfortable discussing sensitive health concerns, leading to more open and productive conversations. This trust is invaluable and contributes significantly to better health outcomes.

Focus on Prevention, Not Just Treatment
One of the greatest benefits of having a PCP is the emphasis on preventive care. Regular check-ups, screenings, and immunizations can identify potential issues before they become serious. Whether it’s monitoring blood pressure, managing cholesterol, or recommending age-appropriate screenings, your PCP helps you stay ahead of health concerns. Preventive care not only improves quality of life but can also reduce healthcare costs by avoiding more complex and expensive treatments down the road.

Better Management of Chronic Conditions
For individuals managing chronic conditions such as diabetes, hypertension, or asthma, a PCP plays a central role in coordinating care. They help monitor symptoms, adjust medications, and ensure that treatment plans remain effective over time. Importantly, they can also coordinate with specialists when needed, ensuring a seamless approach to care. Without a primary care relationship, care can become fragmented—leading to duplicated tests, conflicting recommendations, and unnecessary stress for the patient.

Navigating a Complex Healthcare System
Healthcare systems can be difficult to navigate. A PCP acts as your guide, helping you understand your options and directing you to appropriate specialists or services when necessary. This coordinated approach ensures that your care remains organized, efficient, and aligned with your overall health goals.

Improved Health Outcomes
Research consistently shows that individuals who maintain a relationship with a primary care physician experience better overall health outcomes. They are more likely to receive preventive services, manage chronic conditions effectively, and avoid unnecessary hospitalizations.

Making the Connection
Establishing a relationship with a PCP doesn’t have to be complicated. Start by identifying providers within your network, considering factors such as location, availability, and communication style. Once you’ve selected a physician, schedule an initial wellness visit to establish your baseline health and begin building that important connection.

Program Spotlight:

Helping Young Families Thrive: WIC at Whitney Young Health

Mother holding young baby

Our Women, Infants, and Children (WIC) program is more than a nutrition service; it is a lifeline for families in our community. Serving pregnant, breastfeeding, and postpartum women, as well as children up to age five, WIC provides the essential foundation for a healthy start in life.

At Whitney Young Health, WIC is often the “front door” to our larger system of care. (See “A Safe, Caring Place” article in this issue). By providing free language interpretation and a welcoming environment, our WIC team ensures that every family, regardless of their background or story, feels supported. We are also proud of our history of innovation, having been the first program in New York State to launch the eWIC card, an electronic debit card for WIC- eligible items, which improved the shopping experience and restored dignity for many mothers in our region.

Whether it’s through breastfeeding support or healthy food education, our WIC staff works every day to advance our vision of a future where all people achieve their highest level of well-being.

Know someone who can benefit from WIC?

Locations:

  • Albany Health Center, 920 Lark Drive
  • Swinburne Health Center, 526 Central Avenue
    • Hours: Monday – Friday, 7:30 am – 4:00 pm
    • Appointments: Call (518) 465-9387

When K. arrived at Whitney Young Health’s Albany Health Center early one morning, she was in crisis.

The 20-year-old, with her 1.5-year-old son in tow, had no appointment and spoke only Spanish, but she knew she was looking for the WIC office and, in particular, a WIC program staff member: Silvia Alcantara.

Dark-skinned woman with curly black hair and glasses sits at her desk. She is wearing a floral top and a white cardigan sweater
WIC CPA and Site Supervisor, Silvia Alcantara

WYH’s WIC (Women, Infants, and Children) program serves over 2,500 clients each year and, over 10,000 visits, supports young families with nutrition, breastfeeding, and other services. Crucially, WIC often serves as an entry point to connect clients with many other Whitney Young Health services.

A WYH employee escorted K. to the WIC offices on the lower level at 920 Lark Drive; she was not an established WIC participant, but she had learned about Alcantara through a chance encounter with another woman whom Alcantara had helped almost seven years earlier. Spanish-speaking Alcantara, WIC CPA and Site Supervisor, connected with K. and learned the circumstances that led her to Whitney Young Health.

K. explained that she had recently escaped from her abusive partner, who had kept her shut in their apartment for months. A year earlier, she had been brought from California to New York State, where she was continually physically and emotionally abused. Additionally, she believed she was pregnant but hadn’t seen a doctor to check on the health of her unborn child.

Understanding the urgency of the situation, Alcantara’s coworkers stepped up, taking over her appointments and allowing her to focus entirely on providing safety, support, and comfort to K. and her child.

“Silvia is just so giving,” said Katie Palmer, WIC Program manager. “She would have done anything to help this woman.”

Alcantara’s first priority was finding housing for K., who had no place to stay that night. WIC program staff began calling WYH’s sister organization, Equinox, as well as other shelters to find a bed. After learning more about K.’s background, Alcantara and the WIC team reached out to WYH’s Chief Behavioral Health Officer, Angela Doe, who connected WIC with Lauren Cagino, director of Behavioral Health Services, to further support the family.

With the help of Cagino and Catie Nichols, Manager of Clinical Services, the patient’s pregnancy was confirmed. “She was probably close to halfway through her pregnancy and had not seen a medical professional,” said Cagino. Staff moved quickly to arrange same-day medical examinations for K., her son, and her unborn child at Swinburne Health Center.

When K. shared that she and her son had not eaten in over 24 hours, Chief of Staff Will Backes, already on the road, drove to a grocery store to purchase the food they needed. Having arrived at WYH with only the clothes on their backs, our CPTS team provided clothing for the mother and child.

Maria Ortiz, a Spanish translator for WYH patients, met with K. to establish her as a patient in our Electronic Medical Records (EMR) system, Athena. However, there was an unexpected issue: the registration process requires the patient’s address, but due to the language barrier and her previous isolation, K. didn’t know her address or other vital information. With three decades of experience in Albany, Maria asked questions until she pinpointed the patient’s address, even using Google Street View to confirm the location. Because of Maria’s patience and attention, K.’s address was confirmed, and an appointment with Dr. Kroopnick was secured for her at Swinburne later that same day.

The next hurdle was transportation.  “How are we going to get her to Swinburne?” How are we going to get her to the shelter?” asked Lauren. “That’s when we were able to tag in Sarah.” Health Home Care Coordinator, Sarah Stulmaker, volunteered to drive the patient and her son to Swinburne, then to the shelter.

Additionally, K. received a Whitney Young Health-funded track phone to ensure immediate and ongoing access to support services. Alcantara shared that the phone was vital in the ensuing weeks, “K. called me a couple of times during the day” for guidance on next steps, and reassurance that she was in the right place.

Mother holding young baby
WIC provides assistance to pregnant people, their infants, and children up to 5 years old.

With K. and her son fed and clothed, and their appointment scheduled for later that day, WIC staff offered the mother and child a well-deserved opportunity to rest, providing them with blankets to nap in the WIC breastfeeding room.

In the weeks since K. first came to WYH, staff who have aided her have had time to reflect on WYH’s transformative impact on K., her son, and her baby-to-be.

“They were here all day, and to me that’s really special,” Palmer shares, noting that everything had come together exactly as it is designed to with WYH’s collaborative care model. “It speaks volumes to the wraparound services we provide,”

For Cagino, moments like this are wonderful, as they bring things into perspective. “I can say, OK, this is why I’m here.”

“This isn’t the first time or the last time that this is going to happen,” said Stulmaker, who observed that WYH is becoming better known in the community. She recounted that outside work, people have recognized her green WYH lanyard and associated it with a safe, caring place.

“I think that right away, we take people under our wing…we handle situations well because we take it personally, and we’re going to help you.”  Ortiz shares, “We’re not going to leave you stranded. We’re going to take care of you. We’re going to make it happen. You’re safe, and we’re going to do whatever we can to keep you safe.”

The story of K. and her family continues. They are now among the 2,500 WYH WIC participants who receive constant communication and support from the team. She, her son, and her unborn child are now established WYH patients connected to behavioral health, primary care, dental care, and the Healthy Steps program for children from birth to age 3. Alcantara says K. often stops by at WIC to say hello when she’s at the Albany Health Center.

In discussing K’s experience, Alcantara says that she always wants help, as does everyone at WYH. “We’re never going to discriminate against anyone. They can come. It doesn’t matter where they come from or what language they speak. They know we’re here for them.”

 

Joint Commission Updates

July 2026

Joint Commission gold sealsWYH currently has two accreditations through The Joint Commission (TJC) – one under Ambulatory Care, which includes medical, dental, behavioral health, and other specialties, and the second under Behavioral Health, which covers the addictions program at Dewitt Street.  TJC accreditation is important because it:

  • Improves credibility and reputation by providing external validation of the quality and safety of care, treatment, and services
  • Provides an opportunity to review and strengthen practice business systems to support staff in providing excellence in care and in gathering data to support continuous process improvement
  • Helps integrate risk reduction activities into daily operations
  • Creates continuity in standardized operations across different departments, staff, and locations to improve efficiencies

To achieve accreditation, TJC develops patient safety and healthcare quality standards in a number of categories, such as emergency management, infection control, laboratory testing, and medication management, to name a few.  The standards:

  • Focus on important patient care and organization functions essential to providing safe, high-quality care
  • Review various aspects of the care delivery process, ensuring a comprehensive review of the patient care experience
  • Evidence-based via peer-reviewed literature and expert consensus
  • Written by experts from a variety of health systems
  • Basis of an objective evaluation process that helps to measure, assess, and improve performance

TJC conducts on-site surveys every three years, and both WYH programs are due for review in the spring of 2027.  Therefore, we will provide education through the Whitney Wire monthly between now and the site visit. This month’s topic is the National Patient Safety Goals (NPSGs), which are revised annually by TJC based on stakeholder input on the highest-priority patient safety issues and how best to address them.

The NPSGs for 2026 are:

  • Identify patients correctly – Use at least two ways to identify individuals served. For example, use the individual’s name and date of birth. This is done to ensure that each individual served receives the correct medication and treatment.
  • Identify individuals served safety risks – Reduce the risk for suicide.
  • Improve health outcomes for all – Improving health outcomes for all is a quality and patient safety priority. For example, health care disparities in the patient population are identified, and a written plan describes ways to improve health outcomes for all.
  • Prevent infection – Use the hand cleaning guidelines from the Centers for Disease Control and Prevention or the World Health Organization. Set goals for improving hand cleaning.
  • Prevent mistakes in surgery – Make sure that the correct surgery is done on the correct patient and at the correct place on the patient’s body. Mark the correct location on the patient’s body where the surgery will be performed.  Pause before the surgery to ensure no mistakes are made.
  • Use medicines safely – Before a procedure, label medicines that are not labeled. For example, medicines in syringes, cups, and basins. Do this in the area where medicines and supplies are set up. Take extra care with individuals served who take blood-thinning medications. Record and pass along correct information about an individual’s medicines. Find out what medicines the individual served is taking. Compare those medicines to the new medicines given to the individual served. Give the individual served written information about the medicines they need to take. Tell the individual served that it is important to bring their up-to-date list of medicines every time they visit a doctor.

If you have questions, concerns, or thoughts to share, please chat with your Supervisor or contact Felicia Ismail at x4545 or Vicki Junco at x4454.

Introducing Whitney Young Health golf logo Worlds Whitney and Health are in white capital letters, word Young is in black capital letters in the middle of a golf ballTee Off Fore Tots!

We’re excited to announce Whitney Young Health’s inaugural Tee Off Fore Tots Golf Classic, happening Monday, August 24 at the Edison Club in Rexford, NY. It’s a new tradition for Whitney Young Health, a day of golf, community, and fundraising, with every dollar raised going directly toward pediatric care for the thousands of children and families who count on us.

The Basics

  • When: Monday, August 24, 2026; tee off at 12:00 PM, evening reception at 5:30 PM
  • Where: The Edison Club, Rexford, NY 12148
  • What’s included: 18 holes of golf, a hole-in-one cash prize, complimentary food and drink all day, and a catered evening reception with a silent auction

We’re Already 90% to Goal. We’re filling up with wonderful sponsors and our foursomes, but there’s still space for more to join! We’re excited to share with you out silent auction, it’s stacked with standout items to bid on, including:

  • 2 tickets to the 2027 or 2028 Masters Tournament
  • 4 tickets to a Pete Davidson comedy show
  • 12 different luxury trip packages 

Don’t Golf? You Can Still Join! 

Not everyone can spend the day on the course, and that’s okay – you don’t need to golf to be part of it! Here are two ways to join in!

1) Volunteer at our evening reception

We’re looking for people to volunteer at the evening reception, which will be held at 5:30 PM following the golf tournament. All volunteers will receive dinner.

To volunteer or learn more, please contact Alaina McCreary at amccreary@wmyhealth.org

2) Buy tickets to our evening reception FOR JUST $20 – Limited quantity available!

We’re offering 10 tickets to the evening reception for Whitney Young Staff for just $20 each, which includes the silent auction.  It’s a low-cost, high-fun way to support the cause and celebrate with colleagues. If you’re interested please enter the raffle to be considered by August 14th: Evening Reception Staff Raffle – Fill out form. 

Want in? Full event details, registration, and auction access are here: 👉 2026 Charity Golf Classic — Whitney M. Young Health

Help us make our first Golf Classic a success — see you on the green, or at the reception!


 

National Health Center Week – Here’s Everything Happening!

National Health Center Week (NHCW) is back and we’ll be running events Monday, August 3 through Thursday, August 6; we’ve packed the week with events for staff and the community alike. Whether you’re grabbing a scoop of ice cream between patients or joining us at the Block Party, here’s your full rundown – mark your calendars and come out to as many as you can!

Monday, August 3. Staff Appreciation: Complimentary Lunch • All WYH Locations

Kick things off with lunch on us! Lunch from Saati Deli & Catering will be delivered to every WYH location for all staff between 11:00 AM and 12:00 PM. Details on lunch time and menu to follow, keep an eye on your inbox.

Tuesday, August 4. Dental Education Press Conference • 10:00 AM • Albany Dental Center

We’re celebrating the expansion of our Dental Education Program with a special event featuring remarks from Senator Fahy, Assemblymember McDonald, and Assemblymember Romero. The Mayor’s office will also present a proclamation officially recognizing National Health Center Week for the City of Albany.

Tuesday, August 4. Staff Appreciation: Ice Cream Day • All WYH Locations

Cool off and celebrate with your team! Take a step outside in between patients and enjoy ice cream from Mr. Ding-a-ling during these times:

 

 

 

 

 

 

 

Wednesday, August 5. “When the Safety Net Frays” Panel Discussion • 11:00 AM–1:00 PM • 4 Airline Dr.

Join us for a timely panel examining the far-reaching impact of federal Medicaid funding restrictions on New York’s healthcare system and the communities we serve. Panelists include WYH’s own David Shippee, alongside representatives from CHCANYS, Hometown Health, the Schuyler Center, and the Albany County Department of Health. A networking opportunity follows the panel – a great chance to connect with peers across the sector. We encourage staff to attend!

Thursday, August 6. Community Block Party & Wellness Fair • 2:00–5:00 PM • 920 Lark Dr.

We’re closing out the week with our biggest event: a free community celebration featuring giveaways, games, family-friendly activities, and free health screenings. Multiple community partners will be on-site too. Bring your family, bring a friend, and help us show the neighborhood what WYH is all about!

Let’s make this the biggest National Health Center Week yet! Come out, celebrate with your colleagues, and help us show our community why WYH matters!


 

Sunshine Smarts: UV Safety 

Summer is the season of beach days, backyard barbecues, pool parties, hiking trails, and outdoor adventures. There’s nothing quite like feeling the warmth of the sun on your skin and enjoying longer days with family and friends. While getting outside is great for your physical and mental well-being, it’s important to remember that too much sun can put your health at risk.

The good news? With a few simple habits, you can enjoy all your favorite summer activities while keeping your skin and eyes protected.

Why the Sun Deserves a Little Respect

Sunlight contains ultraviolet (UV) rays that reach us even on cloudy days. While sunshine can boost your mood and encourage an active lifestyle, excessive UV exposure can lead to sunburns, premature aging and wrinkles, eye damage, and increased risk of skin cancer.

Think of UV protection like wearing a seatbelt—it’s a simple precaution that helps you enjoy the journey safely.

Your Summer UV Safety Checklist

Make Sunscreen Your Best Friend

A broad-spectrum sunscreen with Sun Protection Factor (SPF) 30 or higher is one of the easiest beanbag ways to protect your skin.

Pro Tip: Apply sunscreen before you head outside—not when you arrive at the beach. Reapply every two hours and after swimming or sweating.

Don’t forget commonly missed spots:

  • EarsTube of 45 SPF sunscreen
  • Back of the neck
  • Tops of feet
  • Hands
  • Scalp and hairline

Dress for Success

Sun-protective fashion can be both practical and stylish. Try these items:

  • Wide-brimmed hats
  • Lightweight long-sleeve shirtsDark blue wide brimmed sun hat with white stripe around brim.
  • UPF-rated clothing, including separate full-arm sleeves
  • Cover-ups at the beach or pool

Consider it your summer armor against harmful UV rays!

Show Your Eyes Some LoveSunglasses with black frames and purple lenses.

Your eyes can get sunburned too. Choose sunglasses that block 100% of UVA and UVB rays. Bonus points for trendy oversized or wraparound styles that provide extra coverage.

Become a Shade Seeker

The sun is strongest between 10 a.m. and 4 p.m. While you don’t need to stay indoors, try to take breaks under an umbrella, enjoy lunch in the shade, or relax under a tree between activities. Your skin will thank you!

Hydrate Like a Champion

Nothing can ruin a summer day faster than dehydration. Keep a reusable water bottle nearby and snack on hydrating foods like watermelon, strawberries, cucumbers, and oranges. Remember, wellness starts from the inside out.

Summer Activities and Sun-Smart Tips

  • Beach Day Bliss: Sand and water reflect UV rays, increasing your exposure. Bring a beach umbrella, wear a hat, and remember to reapply sunscreen frequently.
  • Hiking Adventures: The higher the elevation, the stronger the UV exposure. Pack sunscreen, sunglasses, and plenty of water before hitting the trail.
  • Poolside Fun: Water-resistant sunscreen is a must. Even if you’re spending most of your time in the water, UV rays can still reach your skin.
  • Outdoor Sports: Pickleball, golf, tennis, and softball are fantastic ways to stay active. Make sunscreen, sunglasses, and hydration part of your pre-game warmup.

Know the UV Index

Before heading outside, take a quick look at the UV Index in your weather app.

  • 0–2: Low
  • 3–5: Moderate
  • 6–7: High
  • 8–10: Very High
  • 11+: Extreme

The higher the number, the more important it becomes to protect your skin and eyes.

Have Fun, Not SunburnIllustration of woman on sunny beach wearing a sunhat, sunglasses, and a dress with long sleeves. She sits under a beach umbrella with sunscreen, a water bottle and a bag of beach supplies. At the top left of the image are the words, "stay safe"

Summer should be about making memories—not treating sunburns. By practicing a few simple sun-safe habits, you can enjoy every hike, swim, picnic, and beach day with confidence.

So grab your sunscreen, fill up your water bottle, put on your favorite sunglasses, and get outside. With a little planning and a lot of protection, you can make this your healthiest—and happiest—summer yet.

Remember: The best summer glow is the one that comes from great health, not sunburn!

Self Care Awareness MonthIllustration of calm, happy man holding a paper heart to his chest

Taking care of ourselves is not a luxury. It is a necessity. In our busy lives, it’s easy to prioritize work deadlines, family responsibilities, and daily obligations ahead of our own well-being. However, self-care is one of the most important investments we can make in our overall health, happiness, and resilience.

Why Self-Care Matters

Chronic stress can affect nearly every aspect of health, including sleep, mood, energy levels, and even the immune system. When we consistently neglect our own needs, we may experience burnout, decreased productivity, and increased health risks.

Prioritizing self-care can help:

  • Reduce stress and anxiety
  • Improve mood and emotional well-being
  • Increase energy and focus
  • Support better sleep habits
  • Strengthen relationships
  • Enhance overall physical health

Even small self-care habits practiced consistently can have a meaningful impact over time.

Self-Care at Work

Workplace well-being is an important part of self-care. Consider:

  • Taking your allotted breaks
  • Using available wellness resources
  • Managing your workload realistically
  • Taking time off when needed
  • Creating a comfortable and organized workspace

Remember, caring for yourself enables you to bring your best self to your work, your family, and your community.

A Challenge for This Month

This Self-Care Awareness Month, choose one small habit to focus on each week. Whether it’s taking a 10-minute walk, drinking more water, scheduling a preventive checkup, or unplugging from screens before bed, every positive step counts.

Self-care is not about perfection. It’s about making intentional choices that support your health and well-being. By prioritizing yourself today, you’re building a stronger foundation for tomorrow.

Here are some practical self-care activities designed specifically for busy professionals who may have limited time but still want to prioritize their well-being:

1. Schedule a 10-Minute Walking BreakIllustration of a man and woman walking

A quick walk around the office, outside, or even around your home can help reduce stress, increase energy, and improve focus. Consider adding a short walk to your calendar just like any other meeting.

2. Practice the “One-Minute Reset”

Take 60 seconds between meetings to:

    • Close your eyes
    • Take deep breaths
    • Stretch your neck and shouldersIllustration of a man sitting in a chair stretching his arms above his head
    • Refocus on your next task

These brief pauses can help prevent mental fatigue throughout the day.

3. Create a Morning Ritual

Start your day with an activity you enjoy before diving into work:

    • Enjoy a cup of coffee without checking email
    • Read a few pages of a book
    • Journal your goals for the day
    • Stretch or meditateIllustration of a black woman's hands as she writes in a journal. On the table are cut flowers, a cup of coffee, a pencil, and a phone.

Even five minutes can set a positive tone.

4. Stay Hydrated

Keep a water bottle within reach and set reminders if needed. Proper hydration supports energy, concentration, and overall health.

5. Eat Lunch Away from Your Desk

Stepping away from work during lunch gives your brain a chance to recharge. Use the time to enjoy your meal mindfully rather than multitasking.Illustration of a young woman eating a taco. She has long, dark hair and wears a striped short-sleeved shirt

6. Schedule “No Meeting” Time

Block off periods in your calendar for focused work or quiet time. Reducing interruptions can lower stress and improve productivity.

7. Take a Technology Break

Spend 15 to 30 minutes each day away from screens. Read, take a walk, listen to music, or simply enjoy some quiet time.

8. Practice GratitudeAn aqua colored water bottle with straw

At the end of each day, write down three things you’re grateful for. This simple habit can help shift your mindset toward positivity and resilience.

9. Set Healthy Boundaries

Avoid checking emails after work hours when possible. Give yourself permission to disconnect and recharge.

10. Connect with Others

Reach out to a colleague, friend, or family member. Meaningful social connections are a powerful form of self-care and can help reduce feelings of stress and isolation.Two women talking to eachother

11. Stretch Between Tasks

Simple stretches at your desk can relieve tension caused by sitting for long periods:

    • Neck rolls
    • Shoulder stretches
    • Standing hamstring stretches

12. Celebrate Small WinsIllustration of dark-haired woman in a green sweater. She has a blissful expression on her face and her eyes are closed as she is about to take a sip of tea.

Take a moment to recognize accomplishments, whether it’s completing a project, meeting a deadline, or simply making it through a challenging day.

You can’t pour from an empty cup. Taking care of yourself isn’t a distraction from your success—it’s a key contributor to it.

October Is Emotional Wellness Month:

Prioritizing Your Mental and Emotional Health

October is recognized as Emotional Wellness Month, a time to focus on one of the most important aspects of overall well-being: our emotional health. Just as we take steps to care for our physical health through exercise, nutrition, and preventive care, it’s equally important to nurture our emotional elephant well-being.

Emotional wellness is the ability to successfully handle life’s stresses, adapt to change, build positive relationships, and maintain a sense of purpose and balance. It doesn’t mean feeling happy all the time. Instead, it means having the tools and support needed to navigate both the ups and downs of everyday life.

Whitney Young offers ALL employees access to a FREE EAP plan through Capital EAP, where employees can access visits or free tools and resources to help prioritize emotional wellbeing.
Use the website, QR code or phone number below to access care. Your web access code is:
105326

This benefit is available to you as the employee or anyone in your household!

Why Emotional Wellness Matters:
Life can be demanding. Work responsibilities, family obligations, financial pressures, and unexpected challenges can all contribute to stress. When stress becomes overwhelming or goes unaddressed, it can impact both mental and physical health, leading to fatigue, difficulty concentrating, sleep issues, anxiety, and even chronic health conditions.

Prioritizing emotional wellness can help you:
• Build resilience during challenging times
• Improve relationships and communication
• Enhance focus and productivity
• Support better physical health
• Increase overall life satisfaction

Simple Ways to Support Emotional Wellness

Small steps can make a big difference in how we feel. Consider incorporating some of these practices into your routine:
• Take regular breaks throughout the workday.
• Get adequate sleep each night.
• Stay physically active.
• Practice mindfulness or meditation.
• Connect with friends, family, or colleagues.
• Set realistic goals and boundaries.
• Make time for activities you enjoy.
Most importantly, remember that seeking help when needed is a sign of strength, not weakness.
How Your Employee Assistance Program (EAP) Can Help
Many employees may not realize that one of the most valuable resources available to them is their Employee Assistance Program (EAP). An EAP provides confidential support and resources designed to help employees and their family members address personal and professional challenges that may affect their well-being.
EAP services commonly include:
• Short-term counseling for stress, anxiety, depression, grief, and relationship concerns
• Support during major life events or transitions
• Work-life balance resources
• Financial and legal consultation services
• Childcare and eldercare referrals
• Crisis intervention and immediate support resources

The EAP is confidential, meaning personal information and participation are not shared with your employer. Whether you’re managing a difficult situation or simply looking for tools to improve your emotional well-being, the EAP can provide guidance and support.

This October, Put Yourself First

Emotional Wellness Month serves as an important reminder that taking care of your mental and emotional health is just as important as caring for your physical health. Check in with yourself, reach out to others, and take advantage of the resources available to you.
If you’re feeling overwhelmed, stressed, or simply need someone to talk to, consider contacting your EAP. Sometimes the first step toward feeling better is knowing you don’t have to face challenges alone.

This October, make emotional wellness a priority. Your mind, body, and future self will thank you.

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  • 920 Lark Drive,
    Albany, NY 12207
  • 518-465-4771
  • info@wmyhealth.org
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